Return and Refund Policy

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Hemming Aviation LLC stands behind the quality of everything we sell. Our products are fully warranted against defects in materials and workmanship with a 30 day guarantee for most items.

If you’re unsatisfied with the products you purchased from Hemming Aviation LLC, you can return your item(s). If you changed your mind and no longer want the item, please cancel your order before it has shipped by writing to Hemming Aviation at hemming.aviation@gmail.com.

We are happy to pay for the return shipping of domestic orders within the first 30 days if the order has an error or defective item. To start our quick hassle free return process, please send us a message from our contact us page. Just let us know the reason for the return, and if you happen to have your order number, that would be great too. Sorry, free return shipping does not apply to aircraft, transmitters, ballast or international orders.

All returns and warranty items will be fully inspected upon receipt. We will alert you via email of receipt of your shipment and any findings we have on your returned item(s).

The present right of return only applies to products that are returned in their original, complete condition. Any product that has been damaged, is not in its original packaging, or has packaging that has been worn beyond simply opening the product, will not be refunded, or a restocking fee up to 20% may be applied.

For Reimbursements:

If the product is returned within 30 days of its delivery, the User will be reimbursed via the same payment method as was used initially. We do not to offer store credit.

Return & Cancellation Fees:

All credit card processors and payment gateways charge us to accept payments. When an order is cancelled or returned we will cancel or refund the transaction and most companies return these fees to us, but some like Paypal do not, thus we can not fully refund these types of transactions, we will deduct the fee amount from your refund. Please see Paypal for their current fee structure.

Custom-built Wiring Harnesses Returns:

If you choose not to provide measurements and instead wish us to use the standard measurements we have on record from the manufacturer or distributor of your RC Aircraft. In that case, Hemming Aviation LLC is not responsible for the wiring harness not fitting into your RC aircraft.  In such a case, you may return your custom-built wiring harness at your own expense. A refund will be given minus a 20% restocking fee, shipping fees, and any payment processing fees Hemming Aviation LLC incurred when you paid for your order, but only when the custom-built wiring harness is back in our possession.